Terms & Conditions

By accessing or using Olink (“the Platform,” “we,” “us,” or “our”), you (“User,” “you,” or “your”) agree to comply with and be legally bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not access or use the Platform.

These Terms apply to all visitors, registered users, and anyone who accesses or uses the Platform, whether on a free plan or a paid subscription.

If you are using the Platform on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms.

Olink is a SaaS platform that provides the following core services:

• Dynamic QR codes — create, customise, and manage scannable QR codes whose destinations can be updated at any time without reprinting.
• Branded short links — short, trackable URLs with custom aliases, password protection, expiry dates, UTM builders, and custom domain support.
• Bio pages — personal link hubs built with drag-and-drop blocks and custom themes.
• Landing pages — pages built with a visual drag-and-drop builder using our block library.
• Analytics — aggregated scan and click tracking to help you understand how your content performs.
• AI utilities — optional AI-assisted tools for design and content, where enabled on your plan.

To use most features of Olink, you need to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account details up to date.

You are responsible for safeguarding your login credentials and for all activity that occurs under your account. Notify us immediately at Contact@olink.app if you suspect unauthorised access to your account.

You may not create accounts for the purpose of circumventing restrictions, limits, or bans imposed by Olink, and each individual or organisation may be limited in the number of accounts they maintain as part of reasonable anti-abuse measures.

You agree not to use Olink for any unlawful, harmful, or abusive purpose. By way of example, you must not use the Platform to:

• Create QR codes or links that redirect to illegal content, malware, phishing pages, or fraudulent schemes.
• Distribute spam, unsolicited messages, or bulk link generation intended to abuse the service.
• Harass, threaten, defame, or infringe the rights of any person, including privacy and intellectual property rights.
• Upload or share content that is hateful, violent, obscene, or otherwise unlawful.
• Attempt to gain unauthorised access to the Platform, its systems, or other users’ accounts.
• Interfere with or disrupt the performance, availability, or security of the Platform.
• Resell or sublicense the Platform, or use it to build a competing product.

You retain ownership of the content you create and upload to Olink, including QR code destinations, link aliases, bio page content, landing page content, and media files.

By using the Platform, you grant us a limited, non-exclusive licence to host, store, and process your content solely to provide the service to you.

You are solely responsible for the content you create and for the destinations your QR codes and links point to. You must ensure you have the right to use any content you upload and that it complies with these Terms and applicable law.

We are not responsible for the content hosted at the destinations of the QR codes and links you create, and we cannot control what third-party websites do with the traffic you send them.

Some features of Olink are available on paid subscription plans. When you subscribe, you agree to pay the applicable fees in advance for the chosen billing period (monthly or yearly).

All payments are processed by Paddle, our payment processor, using the payment method you provide. By subscribing, you authorise Paddle to charge your payment method on a recurring basis until the subscription is cancelled.

Subscription fees are billed in advance and are non-refundable except as described in our Refund Policy. Partial periods are not prorated upon cancellation.

You can cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period, and you will keep access until then.

We reserve the right to change subscription fees at any time. We will notify you of any price change before it takes effect and give you the opportunity to cancel before the new pricing applies.

Olink offers a free plan with limited features, including limits on the number of QR codes, short links, landing pages, and bio pages you can create, and limits on team members.

We may change the features and limits of the free plan at any time to reflect the ongoing operation and evolution of the service.

The Olink platform, including its software, design, logos, trademarks, and documentation, is owned by us or our licensors and is protected by intellectual property laws.

We grant you a limited, non-exclusive, non-transferable right to use the Platform for your own business purposes, in accordance with these Terms.

You may not copy, modify, distribute, sell, or reverse-engineer any part of the Platform, except where permitted by law.

The content you create on the Platform remains yours, and nothing in these Terms transfers ownership of it to us.

Olink integrates with third-party services, including Paddle for payment processing, email providers for transactional messages, and optional analytics providers.

When you use these third-party services through Olink, their own terms and privacy policies apply to the parts they process. We are not responsible for the content, practices, or availability of third-party services, and we encourage you to review their terms.

Where enabled on your plan, Olink offers AI-assisted utilities that can help you draft content or design pages.

AI-generated output is provided as a starting point and may contain errors, omissions, or inaccuracies. You are responsible for reviewing, editing, and approving all content before publishing it, and you are solely responsible for how you use it.

Your use of AI features must comply with these Terms and all applicable laws.

The Platform is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Platform will be uninterrupted, secure, or error-free, that defects will be corrected, or that the results obtained from the use of the Platform will be accurate or reliable.

You use the Platform at your own risk, including QR code performance, scan reliability, and link analytics, which depend on factors outside our control.

To the fullest extent permitted by applicable law, Olink and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the Platform.

Our total aggregate liability arising out of or related to these Terms or your use of the Platform shall not exceed the amount you paid us during the twelve (12) months preceding the event giving rise to the liability.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

You may stop using Olink and delete your account at any time. Deleting your account does not automatically cancel an active paid subscription — you must also cancel your subscription from your account settings to avoid further charges.

We may suspend or terminate your access to the Platform, in whole or in part, if you breach these Terms, if we are required to do so by law, or if continuing to provide the service would create a risk of liability.

Upon termination, your right to use the Platform ends. We may delete your data after a reasonable period, subject to legal retention requirements. Provisions of these Terms that by their nature should survive termination — including intellectual property, disclaimers, and limitation of liability — will survive.

We may revise these Terms from time to time. When we do, we will update the “Last updated” date on this page and, where changes are significant, we will notify you by email or through a notice within the Platform.

Your continued use of the Platform after revised Terms are posted constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you should stop using the Platform and cancel any active subscription.

These Terms are governed by the laws of the country in which Olink is established, without regard to its conflict-of-law provisions. You agree to submit to the exclusive jurisdiction of the courts located there for any disputes arising out of or related to these Terms.

If you are a consumer in a jurisdiction that provides mandatory rights that cannot be limited by agreement, nothing in these Terms limits those rights.

If you have any questions about these Terms & Conditions, please contact us at Contact@olink.app.